Tru By Hilton Atlanta Galleria Ballpark, GA

The sweet lady that was at the front desk when I arrived on the 22nd was absolutely wonderful and incredibly sweet. She was super caring about how rough my drive down was and gave us a few tips to get around town easier. She gave us complimentary water because I mentioned that my mom was really tired and thirsty. The room was one of the nicest hotel rooms I've ever stayed in and was super clean. I would absolutely stay at this hotel chain again if they are to this level. I had a wonderful stay!

Good location that was close to all the attractions we had planned to visit. Continental breakfast was very good with plenty of options. Staff was very professional and courteous. Want to give special kudos to staff members Miracle and Armani for being extremely helpful and exceeding expectations of professionalism. These two are definitely 5-star employees!! Also want to give kudos to the night clerk who unfortunately I didn't get her name. She was dealing with a very irate individual who was cussing her and being very derogative. This lady never lost her composure, and remained professional until the individual left. She then proceeded to greet me with a smile and asked how she could assist me. On a scale of 1-10, she was definitely a 20 in that moment! Another 5-star employee!!

The location to Truist park was within walking distance. The hotel does have an on-site shuttle that you can pay to use if you don't feel like walking. The front desk worker Miracle was the best. She was kind and informative. Always smiling. Rooms and facilities were all clean. Easy access on and off Interstate.

My first time staying at Tru by Hilton. This property went beyond my expectations. The outside was clean and beautifully kept. The lobby was also better than others I’ve seen; the game area, breakfast area, the lounge area, exercise room, pool awesome. The included breakfast was delicious. Staff went above and beyond; very courteous and friendly from downstairs to my room. Definitely recommend this property. We will choose Tru on our next visit.

Most of the staff was nice facilities are very nice. Pool was nice. It was a pleasant surprise to find outdoor seating. They actually have a little fire pit.